Making The Most Of Newsletters

Yazan: admin | 16 April 2013 | No Comments
Categories: Customer Service

Newsletters can be wonderful tools for communicating with your customers or prospects. Because of their format, they’re often infused with more credibility than traditional brochures. If your newsletter is little more than blatant self-promotion, however, it’s likely to hit the wastebasket before it hits your target’s desk.

Tough Talk: Bad News Delivered the Right Way

Yazan: admin | 02 March 2010 | No Comments
Categories: Presentation

Communicating Bad News The Right Way